Contact information
Contact Us
We’re here to help.
Whether you have a question about an order, delivery, product recommendations, or anything else, we’re always happy to assist.
Get in Touch
We aim to respond to enquiries as quickly as possible, typically within 1 working day.
Phone
07831 477 477
If we’re unable to answer immediately, please leave a message or send us an email and we’ll get back to you as soon as possible.
Delivery & Order Support
Need help with:
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Delivery tracking
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Product recommendations
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Bulk orders
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Pizza oven wood
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Smoking wood
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Firewood starter packs
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Returns or damaged deliveries
Please include your order number where possible so we can help faster.
Business Information
The Log Box Company
Operated by Mat Frolish (Sole Trader)
Location:
Sheffield, South Yorkshire, United Kingdom
Customer Service Hours
Monday – Friday: 8:00am – 5:00pm
Weekend enquiries may take slightly longer to respond to.
We appreciate your patience during busy seasonal periods.
Thank you for choosing The Log Box Company.